Complaints
If you receive a defective product or if your product has become damaged during use due to a manufacturing defect, we naturally want to assist you as soon as possible.
As a consumer, it is advisable to report a defect within a reasonable time as soon as you discover it, and according to consumer protection laws, a reasonable time is within 2 months.
If you wish to make a complaint, please contact our customer service (info@clnathletics.com) with the following details:
- Subject : Complaint + order number - Email address used for the purchase
- Order number
- Customer name
- Product name
- Attached images (the more and clearer, the better)
- Reason for the complaint
Our customer service will get back to you as soon as possible and work towards finding a creative solution that satisfies you.
As a consumer, it is advisable to report a defect within a reasonable time as soon as you discover it, and according to consumer protection laws, a reasonable time is within 2 months.
If you wish to make a complaint, please contact our customer service (info@clnathletics.com) with the following details:
- Subject : Complaint + order number - Email address used for the purchase
- Order number
- Customer name
- Product name
- Attached images (the more and clearer, the better)
- Reason for the complaint
Our customer service will get back to you as soon as possible and work towards finding a creative solution that satisfies you.
